Policies

Appointments:

Please arrive 5-10 minutes earlier to your appointment.

Methods of Payment:

We accept, Eftpos, Mastercard, Visa and Cash.

Deposits:

Under no circumstance is a deposit refundable or transferable for other services. Once a deposit has been placed, the booking will be secured. In the event of a cancellation, your booking will be released immediately and your deposit will be forfeited.

Cancellations

We require at least 48 hours notice to cancel an appointment. All late cancellations and no-shows will incur a late/no-show fee.

COVID-19 related cancellations:

Whilst we understand that the current climate is unpredictable, we request that you keep this in mind when confirming your booking as we are unable to refund or transfer deposits towards future bookings, in the event of a cancellation as a result of covid-19.

Deposits will only be credited towards bookings in the event of a city/state-wide lockdown.